Contact Us
Got a question about how sweepstakes casinos work, spotted something that needs updating, or want to flag an issue with one of the operators we cover? This page tells you how to reach us and what we can (and can't) help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of business days, though busy periods can slow that down a little.
When you write in, it helps to include:
- The name of the platform your question relates to, if any
- A short description of what you noticed or want to ask
- Screenshots, if you're reporting something like an outdated offer or broken link
What we can help with
Our team maintains and updates comparisons of sweepstakes and social casino platforms, including offers, editorial ratings and general information about how the sweepstakes model works. We're happy to hear from you about:
- Corrections — if a welcome offer, coin package or eligibility detail looks out of date, tell us and we'll check it
- Suggestions for platforms or topics you'd like to see covered
- General questions about how sweepstakes casinos operate, including the difference between Gold Coins and Sweepstakes Coins
- Feedback on your own experience with a listed operator, positive or negative
What we can't do
We're an independent information and comparison resource, not a casino operator, payment processor or customer support desk for any of the brands listed on this site. That means we can't:
- Access, verify or make changes to your account on any sweepstakes casino
- Process redemptions, refunds or coin purchases
- Confirm your personal eligibility to play in your state, or give legal advice about local sweepstakes laws
- Speed up identity verification or redemption reviews handled by an operator
For anything account-specific — a stuck redemption, a verification request, a billing question or a login issue — you'll need to contact the support team of the platform directly, usually through the help section inside the app or on the operator's own website.
Before you write in about a specific offer
Welcome bonuses, coin packages and promotional terms on sweepstakes casinos change fairly often, and eligibility can vary by state. If something on our site looks different from what you see on an operator's site, the operator's own terms and conditions always take precedence. Let us know so we can review it, but please treat the platform's official terms as the final word while we look into it.
If you're weighing up which platforms might suit you, our rankings and comparisons are a starting point — the offer cards on this site are compiled from information we've researched and reviewed, not tested with real transactions, and the material conditions attached to each offer (minimum age, purchase requirements, redemption thresholds) are worth reading in full on the operator's site before you sign up.
Other things you might be looking for
If you're new to this site, a few other pages might answer your question faster than an email:
- Curious who's behind the site and how we put comparisons together? Visit our About Us page.
- Concerned about play habits, your own or someone else's? Our Responsible Gambling page has resources worth reading.
- Want the legal detail behind how the site works and what it does and doesn't promise? Check the Terms and Conditions.
A note on availability and eligibility
Sweepstakes casinos aren't available everywhere in the US in the same way, and rules can change. If your message is about whether a particular platform operates in your state, or what the minimum age requirement is, we'll do our best to point you to publicly available information, but you should always confirm current eligibility and age requirements directly with the operator before creating an account or making any purchase.